How to Contact Us
Live Chat
Representatives are standing by to assist 5 a.m. Monday - 10 p.m. Friday CT
Give Us a Call
TRICARE For Life:
Dial 711 to be automatically connected to a Telecommunications Relay Service (TRS) operator, where you will be asked to provide the number above.
Automated Support available 24/7/365
Representatives are available [all times Central Time (CT)]
Mon 5am - Midnight
Tue 12am - Midnight
Wed 12am - Midnight
Thu 12am - Midnight
Fri 12am - 10pm
Closed: Weekends and holidays
TDD option (Telecommunications Device for the Deaf) 866-773-0405
Mail or Fax
Send all claims to: WPS/TRICARE For Life P.O. Box 7890 Madison, WI 53707-7890
Send all refunds to: WPS/TRICARE For Life Attn: Refunds P.O. Box 7928 Madison, WI 53707-7928
Send all appeals to: WPS/TRICARE For Life Attn: Appeals P.O. Box 7490 Madison, WI 53707-7490
Send Third Party Liability forms and inquiries to: WPS/TRICARE For Life Attn: Third Party Liability P.O. Box 7897 Madison, WI 53707-7897 TPL Fax: 608-221-7534
Send all written correspondence to: WPS/TRICARE For Life P.O. Box 7889 Madison, WI 53707-7889 Fax correspondence to: 608-301-2114
Email Customer Service
Do not use this form for questions about claims or personal information. This form is only for general questions. To ask a question about your claims or other personal information, login to our secure message service to ensure privacy.