How to Contact Us
Live Chat
Representatives are standing by to assist 5 a.m. Monday - 10 p.m. Friday CT
Give Us a Call
TRICARE For Life: 866-773-0404 Dial 711 to be automatically connected to a Telecommunications Relay Service (TRS) operator, where you will be asked to provide the number above. Automated Support available 24/7/365 Representatives are available [all times Central Time (CT)] Mon 5am - Midnight Tue 12am - Midnight Wed 12am - Midnight Thu 12am - Midnight Fri 12am - 10pm Closed: Weekends and holidays TDD option (Telecommunications Device for the Deaf) 866-773-0405
Mail or Fax
Send all claims to: WPS/TRICARE For Life P.O. Box 7890 Madison, WI 53707-7890
Send all refunds to: WPS/TRICARE For Life Attn: Refunds P.O. Box 7928 Madison, WI 53707-7928
Send all appeals to: WPS/TRICARE For Life Attn: Appeals P.O. Box 7490 Madison, WI 53707-7490
Send Third Party Liability forms and inquiries to: WPS/TRICARE For Life Attn: Third Party Liability P.O. Box 7897 Madison, WI 53707-7897 TPL Fax: 608-221-7534
Email Customer Service
Do not use this form for questions about claims or personal information. This form is only for general questions. To ask a question about your claims or other personal information, login to our secure message service to ensure privacy.